Shipping policy

Shipping Policy

We offer free standard shipping on all orders.

Processing Time

Orders are typically processed within 1 business day. You will receive a shipping confirmation email with tracking information once your order has shipped.

Delivery Time

Standard delivery takes 7 to 10 business days after shipment. Delivery times are estimates and are not guaranteed. We are not responsible for delays caused by the carrier or events outside our control.

Order Tracking

Once your order ships you will receive an email with your tracking number. You can use this number to monitor your delivery status directly with the carrier.

Lost or Stolen Packages

If your tracking shows delivered but you have not received your package, contact us at support@gosanva.com within 7 days of the delivery date and we will work with you to resolve the issue.

Questions

For any shipping related questions contact us at support@gosanva.com.